Monday, 6 of February of 2012

Embark or Sprint?

Interesting little conversation we had at the office today. An invoice from Embark was sent to a customer. The customer subsequently sent a check for the proper amount to be paid through the county, along with “Embark” written in the receiver field. The check is returned days later, voided, along with a letter stating that the check could not be processed. The letter to the county said to make sure that the customers knew to make out checks to Sprint.

Sprint? What? The invoice said “Make checks payable to EMBARK.” The invoice itself was from Embark, not Sprint. You would think a telecommunications company could keep things like that straight. Interesting, is it not?

Has anyone else had anything like this happen to them? I haven’t had the best relationship with Embark in any case, so maybe I’m biased. Oh well. I guess it can happen to the best of us. Maybe I should to something like this:


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